24 hours · Every day of the year
Tell us what is happening.
Someone answers this phone at every hour, including holidays. If water is still moving, call rather than filling in a form.
East Baton Rouge · Livingston · Ascension · Iberville · West Baton Rouge
- 58 min
- Average arrival
- 24/7
- Every day of the year
- IICRC
- Certified technicians
- 1,900+
- Homes restored
Three things to do before we arrive.
01
Stop the source if you safely can
The main shut-off, or the isolation valve nearest the leak. If it means going near standing water and electricity, do not — wait for us.
02
Photograph before you move anything
Every room, wide and close. This is what supports your claim and it cannot be recreated once things have been cleared.
03
Do not throw anything away yet
Damaged contents need to be seen by the adjuster or documented by us. Once it is in a skip, as far as the claim is concerned it never existed.
Not urgent?
Send it through here and we will pick it up in the morning. Emergencies always go ahead of the queue, so if water is moving right now this form is the slower route.